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usb 4,8,16 channel phone recorder system phone recorder with crm system
usb 4,8,16 channel  phone recorder system phone recorder with crm system

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Phone Recording System is a modern enterprise management tool.It can monitor and manage the call and with incoming call number .

Main Function

 

1,Multi-language

 

1.Supporting Window98/2000/ NT/XP/2003/VISTA Simplified Chinese version,Traditional Chinese version,English Operation system.

 

 

2,Phone Recording

 

The system has Pressure Control,Key Control,Sound Control and so on..Start time of recording can be set freely –can record some duration ,or record whole a day. Can set 4 disk at most, which is harddisk or subarea. If system hard disk will be fully occupied,it will delete previous record content so that system can operate continuously .

 

3,Monitor real time

 

Supports Lan\Internet,The recording box not supports network monitor.

Can monitor every real-time conversation of Extension. Recording clearly to make sure that coversation party do not feel other people recording or monitor.

 

4,Caller ID

  

It will display incoming call number of dialling call.It can do some record when recording ,so that it can be inquiry in future.

 

5,Operation Log

The system has the integrity operation log,it can record all of the system operation.

 

6,Unanswered Call

 

It will display in the unanswered call database if the call not unanswerof incoming.So that you can find out the customer incoming call information and deal with them in time.

 

7,Extension Record(*,#)

 

After the recording system is connected to PBX ,it will record the extension particular information and can designate which extension in not recording status. Extension record function can make you save much expenses.

 

8,Incoming call number popup

Notice:If the user want to use this function ,its telephone line will apply Caller ID (FSK/DTMF).

Open this function,it will popup the incoming call number of client so that the service worker can know the client status.

 

9,Business management (POPUP)

If the user want to use this function ,its telephone line will apply Caller ID (FSK/DTMF).

 

It can pop up the client’s detail information of incoming call if you add the client information to your information bank.. It also can record your client’s address,telephone number, business record and so on contents.This system becomes your business helper.

 

10 ,Local Iinternet

 

If you install the phone recording system in the PC with local internet,and it can inquiry the recording in the other PC with local internet.

 

11,FTP backup (Long-distance inquiry)

 

Through the FTP backup function,it can backup the recording file to the server directly.

 

12,Call Charge (*,#)

 

It can do some call charge if you connecting with PBX,and not need to buy charge software.

 

13,Voice mail (#)

The Voice Mail Box function likes the Phone Respond Machine;the user can setup the ringing times freely of voice mail box. When the call is not unanswered of incoming ,and also the call times reach you setup before,the system will prompt the user to leave a message . There are four section for user to leave a message .The system can record the content of incoming call and number,then send out the leave message inform.

14,Voice prompt (#)

 

It can play some voice prompt of you setting when answering the call..For example: Ext.101 do some service for you.

 

Remark:Number * stands for Standard version. Number # stands for Senior version.

 

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