2 ports recording phone calls by USB cable
telephone calls voice recording system software
phone calls recording service box

2 ports recording phone calls by USB cable
telephone calls voice recording system software
phone calls recording service box 

2 Channels USB Phone Calls Recording box

The phone recording box connects the phones by normal telephone lines(in & out),then connects the computer by 1 USB cable. Our special software will be installed in your 

computer to help you record the call in or out. You can also download our software for trial.

Key Characters:

COME800-R02 Telephone Call Voice Recording System,top performance on call voice holding and monitoring.

Three years guarantee.

1G hard disc saves 170 hrs phone recordings.

High compression of the call voice.

Main Functions
  Call Recording: can record the talk of normal telephone, extension, ISDN, trunk etc. timely. 
  Record Loop: circular record according to the appointed space, clear the oldest recording automatically. 
  Timing Record: you can preset the recording time, recording only in the appointed period. Also   can records whole day.

  Free Record: you can set the system to remembers some numbers, then the appointed callers talk will not be recorded. 
  Call Monitor: search any channel’s record by your computer or the internet.

  Record Search: you can check or playback any recording files as you like.

  Parallel Operation: available to record & search at the same time.

  Remote Control: easy to manage the device and play or search the recordings by the internet. 
  Users Authority: manage the users authorities by classification.
  Security: password privilege management, keeping the secrecy.
  Quick Search: you can search or print the channel number, call date, telephone number etc.

  Printing Function: list, gather, group, print the query results.

  Operated Logger: the system has a complete operation logger, recording all the operations.

Technical Parameters 
Model: COME800-R02
Interface: USB2.0

Humidity:  5% — 85%

AST(average seek time): 39MS

SNR(signal noise ratio): 50dB

Temperature:  +5°C — +40°C
Power Consumption: 150W MAX
Impedance:  High Impedance >100 K ohms
Frequency Response: 300Hz — 3400HZ
AST(average seek time): 39MS

Data Acquisition Rate: 12.5Kbit/s each channel, the voice cab be compressed by 5 times.

Recording Window on the PC

Search Recordings

 
Hardware Conditions
•Operation System:WIN98/ME/2000/XP/2003
•CPU: Celeron 800 at least
•Computer Memory: 128M or above
•Monitor; VGA will be better, 800*600 resolution.

•Hard Disc(Drive): 1GB at least,20G will be preferred

Typical Applications
CTI call center
Customer Service and Complaint Center
Travel Agent or Travel Website
Telephone Booking Center/Hotline
Financial Consultant Service Center
CRM(customer relationship management) Department
Logistics Industry
Hotel or Business Center
VIP Management
Police Bureau, Bank, Airline Company, Railway, etc.