telephone recording card for business call recording:
1. Format:DAT
2. Support remote control
3. 3ways for control
COME800-R08 Telephone recording card for business call recording
Main Function
1. This telephone recording card can connect with 8 telephone lines. The telephone recording system will record the phone calls as you wish, and save the recordings in D hard disc, avoid losing them when reinstall a new system.
2. This telephone recording system can monitor any telephone lines at real time.
3. In the LAN, inquire the recordings and monitor any channels talk on the real time.
4. This telephone recording system support many ways to search, such as you can search the recordings according call in or call out numbers, date, time, channel numbers etc.
5. This telephone recording system support cycle of recording, any important recording, you can set the system to keep it, when the system cycle of recording, it will not be overwritten.
6. Recording format: DAT. This telephone recording system support playback, and export the recordings by WAV or MP3 format, can play them in any windows.
7. This telephone recording system supports customer information popup automatically at the server end and user end. The system can continue record in every 24 hours.
8. This telephone recording system support 3 ways for recording:
Voltage Control: record according to the change of the voltage, that means start to record when you answer, stop when you hang off.
Audio Control: record according to testing the audio signals, likes intercom, sound pick-up.
Key Control: control the record by key, you can start or stop the record as what you need.
9. This telephone recording system supports AGC recording and play, make sure the both sides volume balance.
10. Can manage the user rights by different classes.
11. Caller ID identification, supports FSK and DTMF both CID mode, the received rate arrives to 99.9%.
12. Digital recording, supports a rate PCM and ADPCM language coding mode, supports AGC.
Hardware Parameters
| Input: | 8 channels | Impedance: | High impedance >100K Ohms |
| Signal noise ratio: | 50db | Frequency Response: | 300Hz – 3400Hz |
| Digital Format: | GSM | Data Acquisition Rate: | 12.5Kbit/1s each channel, voice can be compressed by 5 times |
| Average Seek Time: | 39MS | Power Consumption: | 200W MAX |
| Temperature: | +5°C - 40°C | Humidity: | 5% - 85% |
Hardware Configuration
| Operation System: | Win98/ME/2003/XP/Win7 |
| CPU: | Celeron 2.0 at least, with sound card, run normally |
| Hard Disc: | 40GB or above, 80GB will be preferred |
| Computer Memory: | 512M or above |
| Monitor: | VGA, 1024*768 Resolution will be better |
Typical Applications
CIT call center
Customer Service and Complaint Center
Travel Agent or Travel Website
Telephone Booking Center/Hotline
Financial Consultant Service Center
Customer Relationship Management Department
Logistics Industry
Hotel or Business Center
VIP Management, Police Office
Bank, Airline Company, Railway, Electricity Administrative Department etc.
