Wireless Service Evaluation is a best solution for public service places, best service quality management
1.Function introduction
·The clerk inserts his card into L-type machine. Now the system will have voice prompt “Hello, welcome”. When the client finishing his business, the clerk presses the button of “please appraise”, the system will have voice prompt “please appraise our service”. It also has voice prompt “Thank you for you appraisement, welcome back again” when the client press the key.
·The client appraisement buttons have “satisfaction” “basic satisfaction” and “dissatisfaction”.
·The L-type machine displays the star-level of current clerk through the star level indicating light. (A open indicating light stands for a star level, it is divided into 1 to 5 star level).
·The IC card that contains name, No. and picture of L-type machine can be inserted and drew freely. It can realize many clerks use a appraisement controller together. So it will reduce the cost greatly.
·The appraisement information can be inputted effectively until in 20 second that the “please appraise” is pressed .
·Support one computer connect 50 appraisers, use a COM, the maximal clerk NO. is 128.
·Support the clerk identity identification. The identity that was appraised can be identified effectively. It can avoid the situation of wrong appraisement.
·Every appraiser has a excellent and steady switch power supply.
·The voice function of “ one meter” and “Chinese/English” switch function are be integrated .
·Users can choose USB port to transmit. If one appraiser uses USB connection, the others use serial connection or one appraiser is corresponding to one computer.
·It can be received and sent information through wireless way. It is not need to wire. So it is very convenient.
·The color of appraiser has silver gray and milk-white.
2.Hardware composition
IC card
Save the clerk information.
Appraiser operator
Display the name, No. picture and stat level of clerks.
It was set on outside the window to use by clients. The client can appraise the clerk service quality through pressing a key.
Appraiser controller
It has power supply and the Chinese/English state display light.
It was set inside the window to use by clerks. The clerk can let the client to appraise his service through pressing the button of “please appraise”.
Supply the voice prompt of “hello”, “welcome”, “please appraise my service”, “sorry” and “please wait outside the one meter”, etc.
3.Power supply parameter
Running voltage:DC9V Ruiescent current:20mA Raximum rated current:200mA
4.Product
Controller size:150x110x35mm(LxWxH) L-type operator size:135x110x145mm(LxWxH)